How to Use Enstack Cashier

by Enstack | December 5, 2023

Enstack is a powerful e-commerce platform that offers a wide range of tools and features to help businesses easily establish their stores online and offline and streamline their operations. Among the many features Enstack provides, the Cashier feature is a standout for businesses looking to simplify their payment processing and create a seamless checkout experience for customers online and in-person.

Why switch from manual computations to digital cashier?

Owning and running a business involves a lot of work if you stick to old-fashioned ways of doing things, like using pen and paper for calculations and keeping records. Handling things like transactions, keeping track of what you have in stock, and making sure everything is recorded correctly becomes more and more difficult with these manual methods. Here are the challenges of using analog cashier systems:

Human Error: Analog cashiers are susceptible to errors, whether in calculating change, inputting prices, or managing inventory. These errors can lead to financial discrepancies and negatively impact customer satisfaction.

Limited Speed and Efficiency: The speed of manual transactions is inherently constrained, leading to longer queues during peak hours. This inefficiency can result in customer dissatisfaction and potential revenue loss.

Time-Consuming Inventory Management: Manual tracking of inventory levels is a time-consuming process prone to errors. Businesses may face challenges in maintaining accurate stock levels, leading to issues such as overstocking or stockouts.

Security Concerns: Manual cash handling increases the risk of theft or fraudulent activities. The lack of automated security measures makes it challenging to monitor and control cash transactions effectively.

Inability to Provide Real-time Insights: Analog cashiers struggle to offer real-time insights into sales trends, popular products, or customer preferences. This limitation hampers a business's ability to make informed, data-driven decisions.

This is why switching to a digital cash register system is really important. It helps make things run more smoothly in your business, reduces mistakes, and gives you up-to-date information. This makes it easier for business owners to handle their money matters with more confidence and accuracy. Moving to a digital system not only makes your work more efficient but also makes sure your financial management is more precise and secure. This change plays a big role in making your business successful and able to last for a long time. Some of the key benefits of digital cashiers and logging are:

Enhanced Accuracy: Digital cashiers eliminate the risk of human error in calculations, ensuring accurate financial transactions and minimizing discrepancies.

Increased Speed and Efficiency: Automated transactions significantly reduce processing times, leading to shorter queues and improved customer satisfaction. Faster transactions also contribute to increased sales opportunities.

Efficient Inventory Management: Digital systems provide real-time updates on inventory levels, helping businesses maintain optimal stock levels, reduce losses from overstocking or stockouts, and streamline supply chain operations.

Improved Security Measures: Digital cashiers offer advanced security features, such as encryption and secure payment gateways, reducing the risk of theft or fraudulent activities. Access controls and transaction tracking enhance overall security.

Data-driven Insights: Digital systems collect and analyze transaction data, offering businesses valuable insights into customer behavior, sales patterns, and inventory turnover. This data empowers businesses to make informed decisions for strategic growth.

Customer Engagement Tools: Digital cashiers often integrate customer relationship management (CRM) tools, enabling businesses to engage customers through loyalty programs, targeted promotions, and personalized experiences.

Adaptability to Technological Trends: Digital systems can easily adapt to emerging technological trends, such as mobile payments, contactless transactions, and integration with e-commerce platforms, ensuring businesses stay competitive.

Operational Resilience: Digital cashiers contribute to operational resilience by providing a reliable and consistent platform for transactions. This resilience is particularly crucial during unforeseen events, ensuring business continuity.

What is Enstack's Cashier Feature?

Enstack's Cashier feature is a versatile digital tool that aims to simplify the process of accepting payments from customers. It allows businesses to handle transactions securely, whether in a physical retail store, a Web Store, or both. The Cashier feature supports a variety of payment methods, including credit cards, debit cards, mobile wallets, and even cash, making it suitable for a wide range of industries.

Enstack Supported Modes of Payment
Cash on Delivery (CoD) E-Wallets Direct Debit Credit / Debit Cards
GCash
Maya
GrabPay
Bank of the Philippine Islands (BPI)
Unionbank
Visa
Mastercard

What is the difference between "Product Search" and "Keypad" in Enstack's Cashier?

Here is a table summarizing the key differences between Product Search and Keypad:

Feature Product Search Keypad
Product Selection Existing or uploaded products in Enstack inventory Custom product names and amounts
Use Cases Orders for delivery using Enstack Integrated Shipping (e.g. Enstack Same Day Shipping and Standard Shipping)
Quick orders with custom products, services, or in-person sales

Note: Keypad orders cannot make use of integrated shipping because custom amounts do not have weight and dimension measurements
All shipping and payment options are supported
Shipping and payment options All shipping and payment options are supported For Shipping: Customer Pickup and Own Shipping
For Payments: All payment options are supported

Which one works for your order?

Fortunately, Enstack automated the use of their Cashier feature so you don’t have to manually pick which one to use. However, it helps to know which orders can be processed through which feature. 

If you are creating an order for delivery using Enstack Integrated Shipping, then Product Search will immediately be used. This will ensure that your order is properly processed for shipping with Enstack's courier partners.

If you need to create quick orders with custom products or services, or if you have a lot of in-person sales, then Keypad will be used and integrated shipping options get hidden. This will allow you to create orders quickly and easily without having to add the products to your Enstack inventory first. 

Either way, both Cashier features are supported with all Enstack’s shipping options from multiple providers — both Same Day Shipping and Standard. 

Here are some examples of when you might use each feature:

Product Search:

  • You are a restaurant owner and creating an order for a customer who has ordered food online through your Enstack Web Store.
  • You are a retailer creating an order for a customer who has purchased a product from your Enstack Web Store and selected Same Day or Standard Shipping as the delivery method.

Keypad:

  • You are a service provider creating an order for a customer who has requested a custom service.
  • You are a merchant who sells a lot of custom products and you don't want to add them all to your Enstack inventory.
  • You are a merchant who has a lot of in-person sales and you want to be able to create orders quickly and easily.

How to Use Cashier?

To create an order with Products:

  • Go to Cashier on the navigation bar
  • Tap a product you want to add to cart
  • Add the quantity of your order 
  • Tap View Cart 
  • Then Checkout to proceed  
  • Fill in the details of the buyer and applicable discounts or vouchers  
  • Lastly, tap Complete Order

To create an order with Custom Amounts:

  • Go to Cashier on the navigation bar
  • Tap Go to Keypad
  • Type the Product price
  • Tap Add to Cart
  • Tap View Cart
  • Then Checkout to proceed
  • Fill in the details of the buyer and applicable discounts or vouchers
  • Lastly, tap Complete Order


Adding Discounts and Vouchers

Merchants can apply discounts to Enstack orders which can be applied when you add an order in "Cashier".

Note: Discounts are deductions shouldered by the merchant. 

To add a discount:

  • In the Product Search screen, choose the product and tap View Cart 
  • Tap Checkout and fill in the buyers information
  • In the Add Discount field, input the discount amount and tap Apply.
  • The discount amount will show up and will be deducted from the total amount
  • Tap Complete Order

Meanwhile, buyers can enjoy vouchers on their Enstack orders. Voucher discounts are shouldered by Enstack and can be applied when you add an order in "Cashier".

To add a voucher: While checking out your order, simply follow the steps listed below and in the image:

  • Type in any applicable voucher codes under the Checkout tab
  • Tap Apply to submit your voucher code
  • If valid, you should see your computation update with the voucher discount

Note: You can follow Enstack's social media accounts or check the banners in the Enstack app Home Page to stay up-to-date with ongoing voucher programs.

Overall, Enstack's Cashier feature is a versatile and user-friendly tool for businesses looking to streamline their payment processing and enhance the checkout experience for their customers. By following the steps outlined in this guide, you can start accepting payments with ease and simplify your transactions whether you run an online store or a brick-and-mortar shop. Experience Enstack’s exceptional features today, download now: www.enstack.com/downloads.

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