Privacy Notice
Welcome to ENSTACK. Enstack Technologies Inc. (collectively “Enstack”, “Company”, “We”, “Us” or “Our”) respects the privacy rights of all individuals and is committed to handling personal data responsibly to protect Your privacy and ensuring a secure experience while using the ENSTACK app (the “App”). This Privacy Notice applies to individuals who interact with the App (“You”, or “User”), and explains how We collect, use, disclose, and safeguard Your information when you use Our App. By using Our App, You agree to the practices described in this notice.
1. Information We Collect
- Personal Information: We may collect personal information that You provide directly to us, such as Your name, pickup address, billing address, email address, phone number, and payment information.
- Account login information. Any information that is required to give You access to Your specific account profile. Examples include Your login ID/email address, screen name, password in unrecoverable form, and/or security question and answer.
- Payment Information. Any information that We need in order to fulfil an order, or that You use to make a purchase, such as Your debit or credit card details (cardholder name, card number, expiration date, etc.) or other forms of payment (if such are made available).
- Transaction Data: We collect data about Your transactions, including details about the products sold and payment transactions.
- Usage Data: We collect information about Your interactions with the App, such as Your IP address, device type, operating system, and browsing behavior.
- Device Information: We may collect information from Your mobile device, including unique device identifiers and device settings.
2. Personal Data of Children
We are committed to protecting the privacy of children and do not knowingly collect personal information from anyone under the age of eighteen (18) (“Child”). If We discover that We have unintentionally gathered data from a child, we will delete it as soon as possible. Any personal information a Child will only be collected with the explicit consent of a parent or guardian.
3. How We Use Your Information
We use Your information for the following purposes:
- To Fulfil Orders and/or Complete Transactions. We use Your Personal Data to process and deliver Your orders, inform You about the status of Your orders, correct addresses, and conduct identity verification and other fraud detection activities. This involves the use of certain Personal Data and payment information.
- To Provide and Improve Our Services: We use your Personal Data to process transactions, manage Your account, and enhance the functionality of the App. This also includes responding to Your inquiries which typically requires the use of certain personal information and information specifically related to the inquiry.
- To Communicate with You: We use your Personal Data to provide You with information about goods and/or services, to send You updates, notifications, and promotional materials related to Our services. This can be done through push notifications, SMS, ads, and emails.
- To Analyze Usage: We use Your Personal Data for other general business purposes, such as maintaining Your account, conducting internal or market research and measuring the effectiveness of advertising campaigns for Us to understand how Users interact with the App and improve Our services. Your Personal Data is also used to analyze your preferences and habits, anticipate your needs based on our analysis of your profile, and improve and personalize your experience on our App.
- To Ensure Security: To monitor and protect the integrity and security of Our App and services.
4. Sharing Your Information
We do not sell Your personal information. However, We may share Your information in the following circumstances:
- Service Providers: We may share Your information with third-party service providers who We use to help Us run Our business to perform services on Our behalf, such as payment processors and analytics providers.
- Legal Requirements: We may disclose Your information if required to do so by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, Your information may be transferred as part of that transaction.
5. Data Security
We implement reasonable security measures to protect Your personal information from unauthorized access, alteration, disclosure, or destruction. Please note, however, that these protections do not apply to information you choose to share in public areas such as third party social networks. While we acknowledge that no method of transmission over the internet or electronic storage is completely secure. We have in place appropriate measures to address any potential data breach in compliance with the rules of the National Privacy Commission.
6. Your Rights
Depending on Your location, You may have certain rights regarding Your personal information, including:
- Access to personal data: The right to request access to the personal information We hold about you. You also have the right to request information on the source of Your Personal Data.
- Request for Correction: The right to request correction of inaccurate or incomplete information.
- Request for Deletion: The right to request deletion of Your personal information, subject to certain legal obligations.
- Opt-Out: The right to opt-out of receiving promotional communications from Us.
Please be aware that in some cases, deleting Your Personal Data may also require us to delete Your user account. We may need to retain certain Personal Data even after You request deletion to comply with legal or contractual obligations. Additionally, applicable laws may allow Us to keep some of Your Personal Data to meet Our business requirements.
To exercise any of these rights, please contact us at dpo_ph@enstack.com.
7. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated effective date. We encourage You to review this notice periodically to stay informed about Our privacy practices.
8. Contact Us
If You have any questions or concerns about this Privacy Notice or Our privacy practices, please contact Us at:
ENSTACK TECHNOLOGIES INC.
19F Two/Neo Building,
3rd Ave. corner 28th St., BGC
Fort Bonifacio, Taguig City
dpo_ph@enstack.com
+63 992 430 2246
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